Frequently Asked Questions
Find answers to common questions about our platform, services, and how we help transform your logistics business.
ShivTransNova provides a complete digital ecosystem. Unlike fragmented tools, we offer a unified platform where your Transport Management System (SaaS) and your public-facing Digital Presence (Website) work in harmony. Our focus is on automation, financial clarity, and ease of use for the Indian logistics web.
Not at all. We believe in 'Zero-Code' operations. NovaTrans SaaS is intuitive like consumer apps, NovaWeb handles all design, hosting, and SEO for you, and NovaChat lets you set up WhatsApp campaigns and chatbot flows without writing a single line of code.
Yes. NovaTrans is built for scale. Whether you have 5 trucks or 500, a single office or a pan-India network, our centralized command architecture ensures you have total control and visibility across all operations in real-time.
We offer flexible subscription models tailored to your fleet size. You can start with our Core plan for essential fleet management and upgrade to Enterprise for advanced analytics and API integrations. Check our Pricing page for detailed tiers.
Our streamlined process allows us to launch a fully functional, premium logistics website for your brand in under 72 hours. This includes content setup, design customization, and domain integration.
Absolutely. All NovaWeb sites are 'Mobile-First'. We ensure your site looks stunning and functions perfectly on smartphones and tablets, as we know most drivers and clients access the web via mobile devices.
Yes. NovaChat is powered by the official Meta WhatsApp Business Platform API. This means your messages are sent through verified, high-deliverability channels — no grey-route workarounds, no risk of your number getting banned.
You get full access to your chosen plan (Starter, Growth, or Pro) for 7 days at no cost — no credit card required. This includes broadcasts, chatbot flows, team inbox, and template management, up to the limits of your selected plan.
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